Government Agencies
Child, Youth & Family
Duty social workers available during working hours for alleged neglect or abuse of children and young persons 16 years and under. Also young people aged 14-17 years who have committed offences. After hours emergency service also available.
Department of Labour
Provides information, services and support regarding a variety of employment aspects.
Inland Revenue Department (IRD)
Targeted services available in North Shore and West Auckland for migrant and refugee community groups to help improve understanding of the New Zealand tax system.
Language Line (Office of Ethnic Affairs)
A telephone interpreting service to improve communication with many Government agencies and their clients eg: Work and Income, Inland Revenue, ACC, NZ Police etc. This is a telephone interpreting service only. This service is accessed by going to the Gov ...
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New Zealand Immigration Service
Information Service Centre: provides information regarding applications for visas, citizenship and passports, and criteria for skilled migrant category
Refugee Status Branch: accepts and determines claims for refugee status, providing information abou ...
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Office of Ethnic Affairs
Ensures that people from ethnic communities can fully participate in, and contribute to, New Zealand social, cultural and economic life. Provides information and advice to people from ethnic communities about Government policies and services. Helps commun ...
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Police
New Zealand Police is the lead agency responsible for reducing crime and enhancing community safety.
Provide 24 hour service, 365 days a year
Involved in crime prevention as well as responding to crime
Support and rehabilitate victims
Increase peopl ...
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Refugee Quota Branch
Refugee Resettlement Centre, Mangere. Responsible for the New Zealand quota refugee programmes. Assists in the resettlement of quota refugees.
Refugee Services
Initial resettlement agency for quota refugees, with on-going home-based social work support. Service for refugees only.
Work and Income
Work and Income provides financial assistance and employment services throughout New Zealand and offers a single point of contact for people needing job search support, financial assistance, and in-work support.